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Officially Xclusive Is Not Only Here To Provide You With High Quality Services But Processing As Well. Your Order Will Be Shipped Within 48 Hours Of Payment. Standard Shipping Will Take Between 5-7 Business Days. We Require A Signature Confirmation To Ensure Your Order Has Reach Its Proper Destination.
All sales are final. We can assure you that the items you have ordered have gone through intensive quality check before shipping to you. Remember to select the correct texture, color, and length(s) you desire to have.
OUR SERVICE GUARANTEED
We Make Every Attempt To Ensure That You Are Satisfied at Officially Xclusive Salon Lounge. In The Event You Are Not Completely Satisfied, Please Let Us Know At The Time Of Your Service Or Within 48 Hours After Your Serviced Has Been Performed.
-Must Arrive To Your Appointment Alone, No Extra People Are Allowed Due To Limit Space Within The Salon
-Please Refrain From Attending Your Appointment If You Are Sick. Please Reschedule By Utilizing The Link Within Your Confirmation Email.
-If Changes To An Existing Appointment Needs To Be Made, You Must Do So Within 24 Hours To Your Appointment. Absolutely No Same-Day Changes.
-Nonrefundable Deposit Are Required At Time Of Booking That Will Be Credited To Your Appointment.
*Deposit Refunds Are Only Issued In The Instance Your Stylist Is Unable To Complete The Scheduled Appointment!
To Avoid Inconveniencing Other Clients, Please Arrive To Your Appointment On Time. You Are Allowed A 15 Minute Grace Period. 25 Minutes Will Result In A $15 Inconvenience Fee, Anything After That Will Have To Be Rescheduled!
Clients Are Encouraged To Cancel As Far In Advanced As Possible!
NO CALL/ NO SHOW POLICY
In Order To Respect The Time Of Our Stylist, Clients Who Do Not Contact Your Stylist In Regards To Missing Your Appointment A $25 Inconvenience Fee Will Be Added To Your Next Appointment And You Will No Longer Be Able To Book Through The Website And Will Be Strictly On A Walk In Only Basis Until Further Notice
METHODS OF PAYMENTS
Accepts VISA, PayPal, MasterCard, Discover, Apple Pay, & Cash